Please note that we ONLY ship within the UK

FREE delivery at £25 and under 3kg (inc packaging)

Delivery charges are subject to VAT.

United Kingdom

Small parcel

ShippingDescriptionPrice
Royal Mail 2nd Class Arrives typically in 2-3 business days£2.95
Royal Mail 1 st ClassArrives typically in 1-2 business days £3.95
Tracked 24 with signatureArrives typically next business day, tracked & requires a signature£8.16

Medium parcel, DPD 3Kg up to 6 kg

ShippingDescriptionPrice
DPD- next dayMedium parcel – door to door – 1-2 business days. Recipient collects from their nearest shop£10.51

All U.K. orders shipped with DPD take 1-2 day days, Monday-Friday. We cannot guarantee next day delivery. Please note DPD does not deliver on Saturdays.

Wholesale Orders

Shipping is calculated on weight and destination address. Once you open an account and make your order request we will send you a quote.

Shipping General

Since we offer many name brand products, we ship from several fulfillment locations all over the country and in some instances directly from the manufacturer.  In addition, all the Coffee in our Unique Beans Online Store is provided directly from UK Coffee Roasters who are approved vendors.  Due to these reasons mentioned, packages will most likely arrive separately and at different times.  However, this ensures you will receive the most freshly roasted flavourful coffee available directly from our Roasters themselves.  Shipping from multiple fulfillment locations also helps us to provide our customers with unique products and competitive pricing. Once an order has been marked as completed there is no way for us to change or cancel it.

Shipping Address

Maker’s Coffee Company ships orders to the address that was confirmed during your order.  We are not able to change the shipping address once an order has been placed.  Additionally, we cannot redirect packages or place a hold on packages that have already been shipped.

Tracking Info

Tracking information for orders is provided and posted as soon as it becomes available.  Tracking for orders with several items may become available separately and at different times.  This is due to how our platform offering different suppliers as well as brand name items being shipping from multiple fulfillment locations.

Damaged Items

On rare occasions shipping damage happens even if an item has been packaged very well.  Please be sure to inspect the item(s) in your package for damage once it has arrived.  If an item has been damaged during transit, please contact us immediately so we can assist you.  Please do not discard any packaging.  Be very careful and practice safety measures if an item is damaged and has dangerous damaged or broken materials, for example broken glass or sharp pieces.  Please take digital images of the damaged item, we may need these.  If you wait to contact us more than 24 hrs we may be unable to assist with a claim, so contact us immediately if you have received a damaged item.

Delivery Refusal

Please be aware all orders that have been refused for delivery from Unique Beans are subject to a 20% restocking fee including any original shipping fees.  This policy also applies for all returned items without a Return Merchandise Authorization number. (RMA Number)  Please see our return policy before returning any items.  We reserve the right to deduct any restocking fees and shipping fees from any amount refunded.

Commercial Shipping Info

For all commercial sales (wholesale and trade clients) the customer is responsible for all freight and shipping charges.  Freight is collected prior to shipment.  Additional freight charges may be applicable depending if a lift gate is needed.  Please inform Unique Beans prior to shipment if special arrangements need to be made.  Your invoice will be adjusted if needed.